Privacy Policy

INTRODUCTION

We always give priority to maintaining the privacy of our customers and care about the data and information that they share with us. This notice is for the visitors who seek service from the website www.assignmentdesk.co.uk, its sub-domains and its mobile application. For the purpose of explaining our privacy details, 'we' ‘our' and ‘us' will be referred to as Assignment Desk which operates this platform and ‘you' will imply to the user of our academic writing service throughout the policy.

Whether you are a regular client or new to our service, we recommend you to read the terms of our policy carefully and understand how do we employ and use your information. We have tried to use simple, concise and familiar language, but in case you find something difficult to comprehend or have questions regarding our privacy policy, feel free to contact us at the details mentioned in the end.

Anyone who visits our website is advised to accept the terms and conditions of our policy before hiring us for writing their academic documents. Rest assured that we will not use your information for any other purpose than described herein without your consent.

Table of Contents

• What type of data do we ask from our clients?
• Why we need the information?
• Do we have a legal basis to collect your information?
• How long do we retain your personal details?
• How secure your data is with us?
• What are your rights regarding your data?
• What about cookies and other tracking technologies?
• How do we maintain transparency and accountability?
• Accessibility of User Data.
• How to contact us?

What type of data do we ask from our clients?

Whenever you visit our site, we receive both Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII).

Personally Identifiable Information

This information can potentially trace or distinguish an individual's identity. The data that is considered PII includes...

• Name
• Address
• Phone Number
• Email Address
• Country

We would like to clarify that all the payment-related information is not stored with us as transactions are done through secure payment gateway. In case you opt for PayPal as your payment mode, all your card details are provided directly to PayPal. So their privacy policy will be applicable on the information that you have given.

Non-Personally Identifiable Information

It is an anonymous data that is collected by servers using cookies and browsers. It incorporates information that is enough to correspond to a particular individual, profile, or account, but not sufficient to locate or identify whom that information belongs to. It includes your IP address, time zone, plugin details, the time you spent on site, screen size, web browser's information, and the total number of web pages you hit.

Why we need the information?

The primary motive to collect, process, and store information of the user is to present them with the meaningful content and offer relevant services to improve their overall experience with us. No details shared by you are used for marketing purpose, but for the subsequent reasons:

• To keep you updated with all the significant changes to our site.
• To give you all the valuable information regarding our writing services.
• To reply to your queries, complaints, and requests.
• To connect with you to share information regarding our service.
• To prepare the academic paper as per the standards of your country.
• To customize the content of our site and improve its features, and usability.
• To maintain in-house record for further market analysis.
• To make transactions.
• To alert you regarding software updates, latest discounts and deals.

What are the legal bases to process your information?

We assure you that none of the information provided by you will be processed or used without taking your consent. We abide by the Article 6, Recital 40 of the GDPR, that clearly states that personal detail can be lawfully processed only after the consent of the user or on the basis of other legal bases, such as legal obligation, legitimate interest. Also, the reason for your consent will not be clubbed with any of our private motive. So, if you have agreed to share your details for specific purpose, then we won't use it for marketing activities.

How long do we retain your personal details?

We hold your information till the purpose of originally collecting it is accomplished which includes to gather feedback, to provide writing service, or comply with any legal obligation.

How secure your data is with us?

We protect your information with Secured Socket Layer (SSL) software, using which we encrypt the data. We utilize firewall protection to safeguard your network from malicious software. However, we cannot ensure the security of information when you transmit it online. We implement appropriate security to defend against misuse, alteration or loss of the information we received from you.

Moreover, we restrict the access to your personal information only to our employees, as they need it to process your order. They are subject to the obligation of strict confidentiality, and can be terminated if they fail to comply with this agreement.

In case of any security breach, rest assured that we will notify you as soon as possible and provide all the necessary information to take further protection measures via email address or phone number that you have provided to us.

What are your rights regarding your data?

Our users are eligible to the following rights...

The right to be informed( Article 14): You have the right to know what type of data is being collected, how it will be used, how long it will be kept and whether it will be shared with any third party or not.

The right to access( Article 15): User can access information that is stored with us and we are obliged to provide you with a copy of any personal data concerning you.

The right to rectification( Article 16): If you ever discover that the information we hold about you is inaccurate or incomplete, then you can request it to be updated.

The right to erasure (Article 17): Or ‘The Right to be forgotten' allows users to request us to erase their data in specific circumstances. It may include situations when the details no longer meet the lawful ground, it was unlawfully processed, or they withdraw consent.

The right to restrict processing (Article 18): It enables you to restrict the way we use your personal data. You can limit processing of the personal data when it is not accurate. But in such condition, the processing should be restricted until the accuracy of the data is verified.

The right to data portability( Article 19): An individual can obtain and reuse their personal information for his/her own purpose across different services.

The right to object (Article 21): As a customer, you are free to object to the processing of your personal data on grounds relating to your particular situation.

The right to lodge a complaint(Article 77): If you find that your personal information has not been handled properly, you can lodge a complaint with the supervisory authority of your land.

The right to withdraw consent(Article 7): We will process your information only after getting your prior approval. But if you withdraw it at anytime, we will stop using your data further.

What about cookies and other tracking technologies?

Cookies are small text files that are sent to your device by our server when you visit our site. Hence, the cookies allow our server to recognize your browser when you visit the site any time thereafter. The information regarding your preference is later used to improve our services, and ensure secure login. Let us inform you that cookies will work only after the consent that is freely given, specific, informed, and unambiguous through a pop-up dialogue box. So, even if we want to collect an IP address from you, we would be required to request user consent.

How do we maintain transparency and accountability?

Our privacy policy can witness changes and modifications with the evolution in the industry. Any updates regarding the way we handle or collect personal data from you will be communicated in a timely manner. We will connect with you regarding the same via email or update the revised norms on our website. So, we suggest you check this page periodically in order to stay informed of any changes.

Accessibility of User Data:

•  We suggest you to keep your data up to date in the profile like your email address and contact number so that it would be easy for communication and no disturbances occur in communication channels during order delivery.
• We do not retain any details of users that are not required for a legitimate business purpose. Anything is retained or stored only if it is required by law or regulations.
• We respect user's decision to delete any data and erase all threads if they want to discontinue with our services due to any reason and drop a request for it.

How to contact us?

For any further queries, grievances, or issues regarding our Privacy Policy, you can get in touch with us by sending us an e-mail at help@assignmentdesk.co.uk or calling our toll-free number .