Legislation And Ethics In Tourism Level 5

TASK 1

TASK 2

2.1 Impact of the Principles of health, safety and security legislation on travel tourism sector

In the travel and tourism activities, legislation consider important role in the business success. With this consideration, health and safety require in proper way to attain determine significant results. It assists to minimise and reduce risk in the travel and tourism sector. In Thomas Cook Group, different activities determine responsibility to maintain safety at workplace. Thus, they are able to find hazards that create negative impact on the activities. As results, precaution has been selected to protect environment. In addition to this, health and safety in environment requires specific regulations which could be directed to perform duty and responsibilities. Therefore, it ensures proper functioning at workplace. In addition to this, guidelines implemented for health and safety to increase knowledge in the country. In this regard, following regulations need to be implemented at workplace:

• Health and Safety Act 1974: This act stands for primary legislation that covers occupational health and safety in Great Britain. This element considers maintaining proper safety and security in terms of health with executive and local authority. There is several numbers of authorities that take place in travel and tourism sector to maintain effectiveness with proper outcomes (Higham, Cohen and Finkler, 2016). Therefore, Thomas Cook Group needs to maintain proper security and effectiveness to implement data in secondary legislation.
• Occupiers Liability Act 1984: According to this Act, an occupier covers liability for trespassers. They decide to owed duty with exact application of the decision has been unclear. Matter also undertaken on the basis of Law Commission for a report. As a result, it considers effective results at workplace. In other words, it can determine to amend the law of England and Wales to the person who suffered injury.
• Data Protection Act: According to this act, in UK there are several data considered as person information that need to kept safe. This is because, there are certain outstanding changes implemented that needed to appear for team with reference to the annotations. Furthermore, it is also consider provision in which manager need to maintain security regarding personal information of customers. The chosen enterprise need to follow it and consider proper security at workplace (Gholami, Ravishankar and Machet, 2017).
• Duty of Care and Vicarious liability: Parents consider liability for the different act towards the children. Hence, it is duty of care for them to maintain effective results at workplace. Vicarious liability established in the Thomas Cook Group with care duty which imposed by manager that broken. However, it not claimed that identify to breach it (Greenwood and Dwyer, 2015). Employer never breaches it with escape liability in particular manner. There are mainly three elements included which need to established and consider relationship between employees and employer that committed within the course of employment.

2.2 Legislation related to equality  of UK's tour operators

In order to implement the different activities at UK environment, Thomas Cook Group need to consider their role to protect environment with implement different legislation. Following are certain regulations they consider with reference to equality:

• Sex Discrimination Act 1976: According to this act, Thomas Cook Group needs to focus on the proper management in their business. In this regard, they need to avoid discrimination on the basis of gender. Hence, they possess roles to keep proper and effective results through provide same opportunity to both.
• Employment Protection Act 1978: Employment Protection Act consists with the employment rights. It includes two piece of legislation in the contract of employment and pay proper attention towards the effective results at workplace.
• Disability Discrimination Act 1995: In respect to focus on this act, normal and disable person need to provided same opportunity in the consideration of travel and tourism sector. It is the best way to attain more significant advantage (Higham, Cohen and Finkler, 2016).
• Employment Act 2002: These acts consider new rules and regulations on employment which consider adoption leave, pay and changes in the tribunal system. Therefore, Thomas Cook Group needs to focus on it and maintain effectiveness at workplace.
• Human Right Act 1998: This act defend to the several rights that need to provided by UK to their employees that are work in different industries. It is important to treat all people fairly and provide them all rights as well.

          These regulations create impact on the passengers and travel and tourism sector in following aspect:

• Key legislation and regulations: In order to follow the above rules and regulations, people are protected in Thomas Cook Group. Therefore, it increases effectiveness of the different services that undertaken in creative consideration.
• Health and safety: Furthermore, the chosen organisation can also maintain health and safety that helps to focus on the creativity and effectiveness in the business environment.
• Fair trading: In addition to this, it consider fair trading to consider proper advantages at workplace through treat all employees in same manner (Higham, Cohen and Finkler, 2016).

TASK 3

TASK 4

4.1 Ethical dilemmas faced by travel and tourism sector

In the travel and tourism sector, there are different ethics consider which create impact on the country operations. Thomas Cook Group needs to essentially adopt it which defines as follows:

• Employment ethics: Employment ethics consider responsibilities of employer. In this aspect, specific responsibilities included which need to maintain relationship in ethical manner (Goodwin, 2017). Good moral conduct of employees conduct in this way by Thomas cook group.
• Financial and investment ethics: Ethics could be determines in the context of right and wrong behaviours in term of principles and integrity. It consider branch of the morality which derived from daily life (Tambo, Madjou and Khater, 2017). Therefore, government of country consider certain rules and regulations which need to given on the basis of effective results.
• Ethics of advertising: Advertising also contains certain ethics. In this way, there are different aspects has been undertaken in the business that never harm to the customers. In other words, Thomas Cook Group need to follow set of moral principles that govern by a person behaviours and conduct activity as well (Crang and Hughes, 2015).
• Green issues in business: In the environment, certain activities need to consider that helps to manage green environment in effective aspect. Therefore, it is important to focus on the business and its creativity to gain more significant advantages at workplace.
• International business global ethics: In the international market, every country se their own principles and regulations. Therefore, it is important to focus on the systematic aspect of the global ethics (Higham, Cohen and Finkler, 2016). In this way, Thomas Cook group need to focus on the proper management of functions.

          In travel and tourism business, there are different dilemmas exist that faced by Thomas Cook Group which includes different factors. They are as follows:

• Marketing tourism responsibly: Tourism business mainly responsible towards security so that it is important to follow marketing rules and regulations in the international environment (Faure and Arsika, 2015).
• Supporting local economies and political regimes: Furthermore, it is important to support local economies and political regimes. In this way, it is important to develop positive aspect in the local and international market.
• Using resources economically: In this way, it is important to using resources economically. This is because, manager of the business need to kept their operations in mind to maintain effective results (McCabe and Diekmann, 2015).
• Reconciling business life with moral values: Furthermore, moral values and rules need to follow by Thomas Cook Group to create and maintain security at workplace. It will assist to manage functions economically.

4.2 Corporate social responsibilities' policy in travel and tourism business

In respect to focus on the ethical issues and dilemmas, travel and tourism industry need to follow all rules and regulations that are related with the effective consideration of environment (Font and McCabe, 2017). They need to maintain environment ethical in following consideration:

• Responding to ethical consumerism: In respect to develop effective functioning, Thomas Cook Group has responsibility to deal with the ethical consumerism. This is because follow ethics is the main aspect of travel and tourism activities.
• Environment and social auditing: Furthermore, they need to develop their understanding and outcomes with consider social auditing (Makinde, 2016). This is because; ethic must be following with implementing properly with identifying social consideration at workplace. It will assist to focus on systematic working.
• Developing codes of practices: In addition to this, policies of ethics also consider with undertaken codes of practices. Codes of practices usually available in the business website and consider for financial statements of the company. Therefore, it is important to focus on it (Gholami, Ravishankar and Machet, 2017).
• Role of corporate social responsibility: Corporate social responsibility considers main aspect in the business success. Therefore, it is important to focus on the maintain relations with staff and customers as well.
• Corporate governance: Corporate governance is the system of rules, practices and processes. This is because, it consider effective advantages which controlled by the firm essentially (Greenwood and Dwyer, 2015). It is important for the people that are connected with Thomas Cook Group. For instance, shareholders, management, customers, suppliers, etc.
• Human rights: Human rights consider moral principles which describe standards of human behaviour. In this way, different activities considered that are regularly considered for the municipal and international law (Tse and Tse, 2015).

CONCLUSION

From the above report, it can be concluded that travel and tourism activities consider important role in business success. In this regard, report summarised about the Thomas Cook Group operations and functions that are carried to maintain safety and security. Furthermore, it carries legislations that are essential part to consider effectiveness in the chosen business environment. There are different acts consider that take place important role to measure effectiveness and success to cope up with aims and objectives. With the help of the ethics and rules, the company can develop their customer base with their loyalty program. In respect to target new people, there are different rights of people need to implemented that assists to look upon the creative advantages and disadvantages.

REFERENCES

• CAFFYN, A., 2018. 16 Slow Tourism. Special Interest Tourism: Concepts, Contexts and Cases, p.183.
• Chew, Y.T. and Darmasaputra, A., 2015. 12 Identifying research gaps in medical tourism. Destination Marketing: An International Perspective, 36, p.119.
• Crang, M. and Hughes, A., 2015. Globalizing ethical consumption. Geoforum., 67, pp.131-134.
• Faure, M.G. and Arsika, I., 2015. Settling disputes in the tourism industry: the global code of ethics for tourism and the world committee on tourism ethics. Santa Clara J. Int'l L., 13, p.375.
• Font, X. and McCabe, S., 2017. Sustainability and marketing in tourism: its contexts, paradoxes, approaches, challenges and potential. Journal of Sustainable Tourism, 25(7), pp.869-883.
• Gholami, R., Ravishankar, M.N. and Machet, C., 2017. An exploratory study on sustainable ICT capability in the travel and tourism industry: the case of a global distribution system provider. © Association for Information Systems.
• Goldstein, J.S., 2015. CSR Best Practice for Asbolishing Child Labor in the Travel and Tourism Industry. Denv. J. Int'l L. & Pol'y, 44, p.475.
• Goodwin, H., 2017. 14 Issues of Resilience, Sustainability and Responsibility in Tourism. Tourism and Resilience, p.183.
• Greenwood, V.A. and Dwyer, L., 2015. Consumer protection legislation: A neglected determinant of destination competitiveness?. Journal of Hospitality and Tourism Management, 24, pp.1-8.
• Guttentag, D., 2015. Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector. Current issues in Tourism, 18(12), pp.1192-1217.
• Higham, J., Cohen, S.A. and Finkler, W., 2016. Climate change, tourist air travel and radical emissions reduction. Journal of Cleaner Production, 111, pp.336-347.
• Makinde, O.A., 2016. Physicians as medical tourism facilitators in Nigeria: ethical issues of the practice. Croatian medical journal, 57(6), p.601.
• Martin, D.E., Van Assche, K. and Codreanu, I., 2016. Prevention of transnational transplant-related crimes—What more can be done?. Transplantation, 100(8), pp.1776-1784.
• McCabe, S. and Diekmann, A., 2015. The rights to tourism: reflections on social tourism and human rights. Tourism Recreation Research, 40(2), pp.194-204.
• Moghavvemi, S., Ormond, M. and Chandy, J.J.C., 2017. Connecting with prospective medical tourists online: A cross-sectional analysis of private hospital websites promoting medical tourism in India, Malaysia and Thailand. Tourism Management, 58, pp.154-163.
• Raj, R. and Griffin, K., 2015. Introduction to sacred or secular journeys. Religious tourism and pilgrimage management: An international perspective, pp.1-15.
• Tambo, E., Madjou, G. and Khater, E.I., 2017. Ethical, legal and societal considerations on Zika virus epidemics complications in scaling-up prevention and control strategies. Philosophy, Ethics, and Humanities in Medicine, 12(1), p.3.
• Tse, T.S. and Tse, Q.K., 2015. The legal aspects of “zero-fare” tour in shopping tourism: A case of Chinese visitors in Hong Kong. Journal of China Tourism Research, 11(3), pp.297-314.

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