Different Principles of Health and Social Care

Task 1

P1.1 Use of Principles in Health and Social Care Practice

According to the case given, Angela is a care worker of Ahmed and Sylvia who are both 70 years old. Ahmed has Alzheimer's disease and has lost the ability to distinguish between day and night. On the other hand, Sylvia has a hearing impairment and can only communicate by using sign language. Both Ahmed and Sylvia decide that they never want to live in a care home and would rather be cared for at home. After discussion with the line manager, it was decided that Ahamed will be moved to his home but Sylvia has to stay in a care home only. Sylvia got very upset when told of this and feels that she has not been consulted. She feels that she can no longer trust Angela and her children and believes that they are undermining her role in caring for Ahmed. Following are the principles which have to be followed by health and social care...

Dignity

All the patients should be given proper respect. To treat someone with dignity is to treat patients that they are worth, in the sense that they are valued and respected. All the required support is provided by the caretaker. In accordance with the case, Sylvia feels that Ahamed is valued more and is given more care. This type of feeling should not arise among patients.

Independence

Patients should be given the freedom to make their own decisions. They should be consulted regarding all the changes which will be followed. In simple words, patients should be updated regarding all the decisions that are taken by their caretakers. In the given case scenario, Sylvia got very upset when she got to know about Ahmed and felt that she had not been consulted.

Privacy

According to this principle, information regarding the patient's illness should not be shared other than by professionals who are responsible for taking care of that particular patient. Further, patients' information can be shared with individuals with whom the patients want the information to be shared.

Choice

The patients should be given the right to make decisions regarding the treatments which the professional suggests. They should not be forced to take treatments.

P1.2 Procedures for Protecting Clients From Harm

It is very important for the professionals to protect their patients from any kind of harm. There are procedures that have to be kept in mind so that patients can be protected. Following are a few procedures...

Confidentiality

It is one of the main duties of the caretaker or any other professional. All the personal information that a patient conveys should not be disclosed to anyone unless the patient is allowed to do so. Patients regularly share personal information with their caretakers. Confidentiality of information is protected, then trust between the patient and the caretaker is developed. Patients will feel free to convey all the required information to the professional. All the sensitive information will be shared by the patient only if trust and confidence are developed by the caretaker and this will positively impact their health.

Care act 2014

According to this act, all the information provided by the patient will be confidential and all the treatments will be conducted with the concern of patients.

The Data Protection Act 1998

All the personal information collected will not be shared with any individual. Only authorized personnel will be allowed to handle information.

Mental Capacity Act 2005

This act is applied when there is a doubt that the patient has the mental capacity to make decisions regarding their own safety. If a patient is not in a state to make decisions, then that individual among family or friends who is very close to the patient will be the one who will make decisions for that patient.

P1.3 Advantages of Using a Person-Centered Approach

A person-centered approach is something in which patients are the best expert who can explain problems or illnesses specifically and are best to heal themselves. But in the case of professionals, it is just the opposite. According to caretakers, the patient is viewed as someone who has to be fixed with the help of various sources depending on the illness or problem. The following are the advantages of a person-centered approach...

• This type of approach is very helpful as it allows the patient to think about what actually he/she is facing. They are the ones who can explain their problems better than anyone else. On the basis of patients' explanations, professionals provide treatment.
• Through this approach, patients are valued and recognized.
• It is helpful in self-development and encourages self-expression and self-awareness.
• It helps professionals understand their patients and provide them right treatment according to their problems or issues.
• There is mutual respect, common focus, and good communication takes place.

P1.4 Ethical Dilemmas And Conflicts Involved in the Case Scenario

An ethical dilemma is also known as a moral dilemma. It is a situation in which there is confusion among two options. In simple words, it is a stage of confusion where it becomes difficult to make decisions. There are different types of situations in which individuals face ethical dilemmas. According to the case given Sylvia had to stay in a care home and on the other hand line manager planned to take Ahmed to his home. Following are the conflicts that occurred in accordance with the case.

Providing care

Angela who is the care worker for both Ahmed and Sylvia knows very well all the personal details about them. As it was given in the case Ahmed was very violent towards Sylvia because of Alzheimer's disease. In addition to this, Ahmed walked around the house. In such a case, Ahmed is given more care than Sylvia. But in case Sylvia has a hearing impairment and can only communicate by using sign language. Even she needs to be given equal care. She should be informed regarding all the changes which take place.

Support

The care worker should provide support to their patients so that they can be understood more clearly. In accordance with the case Sylvia was not given support, the care worker should have provided her with all the required information. In addition to this Angela should have supported her so that she would have taken to her home with Ahmed.

Task 2

P2.2 Implementation of Policies

There are many policies which health and social care needs to follow. There are many policies, legislations and codes that are followed in health and social care. Following are a few policies.

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Confidentiality

It is one of the main duties of the caretaker or any other professional. Patients regularly share personal information with their caretakers. All the personal information that a patient conveys should not be disclosed to anyone unless the patient is allowed to do so. Patients will feel free to convey all the required information to the professional. Confidentiality of information is protected, then trust between the patient and the caretaker is developed. All the sensitive information will be shared by the patient only when trust and confidence are developed by the caretaker and this will positively impact their health. Following is the legislation...

Care Act 2014

This act makes sure that the treatment provided by the professional is timely given or not. Moreover, all the information provided by the patient will be confidential and all the treatments will be conducted with the concern of patients. Following are the codes that are practiced.

CQC codes

This code is helpful in setting out work that has to be performed and pointing out references which will be helpful in judging the practices. In addition to this, it is helpful in continually developing training, policies, and processes.

P2.2 Local Policies And Procedures

There are many local policies that have to be followed by the care homes. The most important policy that has to be followed by all care homes is the Care Act. According to change, the act has also been improvised. This Act regulates the roles and responsibilities or powers and duties of all the staff who work in health and social care. In addition to this, it makes sure that all the treatments provided by the professionals to their patients are being provided properly or not. It makes sure that the professionals are providing emotional, physical, and mental care or not. Moreover, it ensures that professionals provide all the information regarding their problems of illness clearly and specifically. These types of acts have to be followed by care homes. It also safeguards and protect adults from abuse and neglect.
The local authority also follows the Data Protection Act 1998, according to this all the information which is provided by the patient will only be used by authorized persons and all the information collected regarding the patient will be destroyed after a certain period of time. This act should be followed by all healthcare organizations and should be included in their norms. In addition to this, all the individuals who concerned health professionals should be given should be equally treated. No one should be given priority or importance.

P2.3 Impact of Policy, Legislation, Regulation, and Codes of Practice on Organization Policies

These policies, legislation, regulations, and Codes are very helpful in ensuring the safety of patients. Following are the impact of policies on organizations...

Confidentiality

All the information provided by the patients is not shared with anyone until the patient is allowed to share it. This type of policy is very helpful in developing trust and confidence among the patients. It enables the patient to share even sensitive issues.

Freedom of decision-making

Allowing patients to take decision regarding their health problems helps them provide confidence that all the major decisions will be taken by the patients themselves. Following are the impact of legislation on organization.

Data Protection Act 1998

With this act patients' information will not be shared with anyone except the person who is authorized for it. This type of legislation are helpful in protecting personal information. In addition to this, all the information collected should be deleted after a certain period.

Care Act 2014

This ensures that the treatments are being provided by the professional properly or not. It is helpful in getting all the relevant information regarding the patient's problem or illness.

CQC codes

These types of codes are helpful in guiding and directing the staff to health and social care organizations. They act like guidelines that include all the roles and responsibilities which has to be followed by all the members of the hospitality sector.

Task 3

P3.1 Theories of Human Growth and Development

There are many theories that are helpful in the growth and development of humans. Following are a few theories...

Erikson's psychosocial theory

According to this theory, it covers eight distinct stages. According to Erikson crisis occurs at all the stages of development. In each stage how development takes place is explained. It is in the infant stage that trust and mistrust is developed. The last stage is the maturity stage in which ego integrity and despair are developed. In addition to this, the individual always focuses on getting new information.

Freud psychoanalytic theories

According to Sigmund Freud, there are basically three fundamental structures in forming a personality. Those three structures are ego, id, and superego. These stages play a vital role in creating conflicts among the personality and behavior. It is an unconscious part that seeks pleasure. The ego is responsible for maintaining a balance between pain and pleasure. The superego allows the mind which is helpful to control its impulses.

Managing stress

It is very essential for the employees of health and social care to manage stress as in the hospitality industry employees have to work different shifts which increases the workload. To manage it employees should motivate themselves by sharing thoughts, listening to music, and prioritizing tasks.

Behavior

All the patients will be different and should be handled according to their characteristics. Staff should mainly focus on fulfilling all the required needs and wants. In addition to this, they should be able to control their anger and act accordingly to provide satisfaction.

P3.2 Impact on Social Processes in Diverse Society

There are many impacts on social processes in a diverse society. Following are the few impacts...

Most organization run to earn profit. In other words, the main aim of organizations is to earn maximum profit. In the hospitality industry, in order to get treatment patients have to pay so that they can get proper treatment. Social processes have an impact on poverty, social exclusion, unemployment, marginalization, etc. These types of patients have to look for different firms that would provide them with free treatments. There are few organizations that work in order to provide proper and free treatments. In addition to this, they also provide employment to unemployed people. Moreover, they are very helpful in providing them with mental and physical cures. Professional in these organizations understands their patients and provide treatments according to their problems or illness. Health care should work for the betterment of the society. This will be helpful in improving the employment level. Further, providing free services will be helpful for patients who can not get proper treatments.

P3.3 Evaluating the Effectiveness of Inter-Professional Working

Interpersonal can be defined as a group of individuals who work and communicate together so that they can provide help to others. It is a working environment where all types of professionals work together in order to support and guide their patients. There are many benefits of inter-professional working. The following are the important...

• It is helpful in providing better services to the patients. If all the professionals are involved in the work them patients will be provided with the required information or in other words it can be said that they can be given proper treatments according to their problems or issues.
• There is better teamwork among the professionals. It will be helpful in motivating each other as all have their own skills and experience which helps them in providing time-to-time treatment. Professionals help each other and guide them so that they can provide their services effectively.
• In addition to this, they have better coordination and effective communication. All the professionals in the team have effective communication and as a result, all the members share their ideas and innovation which are very helpful in improving their services.

Conclusion

From this report, it can be articulated that the hospitality industry should keep all personal information confidential. Personal information should not be disclosed to anyone without the patient's concern. There are many acts and policies which has to be followed by all the health and social care organization. Data Protection Act 1998, is helpful in keeping personal information secure and safe. In addition to this, all the information collected by the firm has to be deleted the all personal information after a certain period. Further, there are many models which are very helpful in personal growth and development. Erikson's psychosocial theory includes eight stages in which change takes place or human growth and development take place.

References

• Abhyankar, S. and et.al., 2012. A risk-based approach to optimize autologous hematopoietic stem cell (HSC) collection with the use of plerixafor. Bone marrow transplantation.
• Boo, M. and et.al., 2011. Remuneration of hematopoietic stem cell donors: principles and perspective of the World Marrow Donor Association. Blood.
• Coimbra, F. J. F. and et.al., 2011. Advances in surgical treatment of colorectal liver metastases. Revista da Associação Médica Brasileira.
• Flores-Guzmán, P., Fernández-Sánchez, V. and Mayani, H., 2013. Concise review: ex vivo expansion of cord blood-derived hematopoietic stem and progenitor cells: basic principles, experimental approaches, and impact in regenerative medicine. Stem cells translational medicine.

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