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Importance of HR Department in an Organisation

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  • Unit No:
  • Level: High school
  • Pages: 9 / Words 2185
  • Paper Type: Assignment
  • Course Code: HR7003
  • Downloads: 1206
Question :

This assessment will cover the following questions:

  • N Foray is a global organization dealing in fast moving goods. Evaluate and critically analyze major ideas and practices in the field of people management.
  • Elaborate major contemporary theoretical and managerial perspectives on people management.
  • Establish ability to effectively apply HR theories and models to situations and various scenarios in the N Foray.
  • Effectively implement key ratios appropriate for analyzing the financial performance of the B. N Foray organization.
Answer :
Organization Selected : B.N. Foray

INTRODUCTION

HR is the department within the organization that is responsible for all the work-related-related related which include recruiting, vetting, selecting, and hiring efficient employees. Besides this, they also provide training and development programs to improve the efficiency of the workers (Uteng and et., al., 2020). The study is based upon the B.N. Foray which is a worldwide delivering and providing FMCG (fast-moving consumer goods) sector. They have around 9000 employees and have the prime vision to provide health and nutrition at a fair price. Their main products are soft drinks, cereals, and snacks. The present report talks about HR issues and also aids in providing the proposal to offer a better HR process in a well-defined manner. Further, this report explains the implementation of a planning outline and risk register for the betterment and growth.

Primary HR Issue in B.N. Foray

HR can be challenging for a big company like B.N. Foray as this reduces the efficiency as well as productivity present in the market. To manage all these kinds of issues the organization must focus on providing effective policies that help improve the working culture in the organization (Parikh and et., al., 2020). There are various responsibilities for the HR of the company such as Job design, workforce planning, and training and development. Here are some of the HR issues which are faced by B.N. Foray are explained briefly down below:

Employee engagement: This is essential for the company to manage the employees effectively and also make sure that each employee participates as this helps in reducing conflict. For the present company B.N. Foray, the major issue is employee engagement as the top level does not involve the employees in deciding on the product.

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Management issue: The management issue is the prime factor that creates chaos and conflict in the organization. So the manager of B.N. Foray should develop new policies and structures that help solve such kinds of issues in a well-defined manner. Further, there must be a proper flow of information which tends to reduce the management conflict.

Leadership issue: Leading improvement is important in keeping the administration team occupied and driven to achieve the desired goals and objectives in a well-defined manner. The major issue in B.N. Foray is about the team leader as the senior management is incompetent as the result it reduces the work efficiency and also helps in reducing the decision-making process. The managers seem to be divided and there is no proper flow of communication which slows down the working process of the company.

Lack of talented employees: The major issue in B.N. Foray is regarding the talented employees so HR must make sure to hire talented and skilled employees which helps the firm to grow and expand in a well-defined manner. The skilled employees will reduce the waste and use proper utilization of resources. Further, it is the prime duty of HR to manage and control all the activities present in the organization so that risk and uncertainty can be reduced. Prior training and development programs help in offering high-quality products and services to the consumer.

Delivery issue: The logistic team in B.N. Foray is the core function that helps in offering timely delivery of goods and services in the market. The issue with the logistics may impact the product and quality of the fresh goods. This is important for HR to implement new technology which minimizes the time and risk for the firm. There must be proper and effective decisions that should be made for the organisation to operate successfully. Hence this aids the firm in delivering the product on a timely basis.

Proposal to Optimise The Delivery of HR Process at B.N. Foray

There are new opportunities for HR to maximize its value as well as productivity. Where HR has more time and resources which help them to focus on the effort on managing the strategies that help in improving the role of the HR leader (Nordentoft and et., al., 2020). There are different kinds of key priorities that matter in such kind of era. Here are some proposals for the effective HR process down below:

Continuous process Improvements: The first step to process improvements is to conduct an audit of the existing process and identify the different opportunities for streamlining for offering better quality products and services present in the market. In the context of B.N. Foray the HR manager should focus on implementing new technology that helps in improving logistic issues and also aids in providing timely delivery to the consumer. The next step for the HR manager of B.N. Foray is to drive continuous improvement by using different tools that help in making effective decisions for the organization. This not only drives a higher quality of service for employees which turns to support positive employee experience and ultimately employee engagement.

Using automation technology: Today technology has the power to redesign HR operations to become more efficient as possible. Automation in the organization reduces lots of manual work and it also reduces the time which is taken the complete the order. For organisations like B.N. Foray, this is essential for HR to make effective decisions that help them create a brand image in the minds of the customers. Further automation ensures compliance with the process, ensuring that every step is accounted for even if the different employees belong to different locations.

Employee experience: The impact of the HR services on the employee's engagement which provides your employees with positive Human resource activities that improve productivity to offer better quality products and services to the consumer. Any negative experience for the employees may develop a wrong image for the workers which reduces the efficiency and other work performance of the organisation. For an organization like B.N. Foray, this is essential for the HR manager to make employees'' experience effective by providing compensation and benefits for their hard work. Along with this, HR has the function of engaging with every employee as this improves the capability of the organization to deliver timely services.

To optimise the delivery of the HR process the company has to improve employee engagement which includes psychological contracts and worker's voices. Hence this will create a sense of understanding in the minds of customers if their voices are heard and actions are taken. Further, the organization has to improve the turnover which is important to sustain for a longer time duration. Along with this, it is essential to have leadership training that helps improve efficiency and also increases the motivation of the employees to achieve the desired goal in a well-defined manner.

Implementation of Plan

To improve the strategic aliments of the staff and other issues which are related to the organization it is crucial to understand the working process regarding how the HR works. At the basic level, human resource planning ensures that adequate staff have high skills to complete the task in an effective manner (Trost, 2020). Along with this, the HR plan involves making operational goals and matching the right employees for optimum utilization. The planning begins with an assessment of current staffing, including whether it's suitable for the organization or not. For better performance, B.N. Foray must include new software that helps in ensuring as well as tracking all the activities going on in the organization.

The cost of implementing new software and technology will be around £10000 and this is feasible for organisations like B.N. Foray to handle the operational decision effectively. For the FMCG organization, timely delivery of goods and services is essential as this helps in making goodwill in the market. The main responsibilities of HR are to make sure that new software runs smoothly and to manage this kind of technology the expert must be appointed to ensure the proper work. Another responsibility for HR is to provide proper training for the new software and increase the capacity because it assists in capturing a large market share in a limited time frame.

Further, the major responsibility of HR in the organization is to forecast the resources for making better decisions. Hence this is essential for the company to figure out the numbers to improve the staff or to manage the work as per the requirement. There must be a vast improvement in the IT sector as this helps in offering better quality products and services to the end user. The implementation of change helps in creating a positive environment and also builds healthy relationships among the employees.

There must be proper training should be taken by HR regarding improving the efficiency of employees. Hence this will improve the productivity and delivery of the goods and services in a well-to-defined manner Along with this, leadership training must be given to the management as this will help to encourage the leaders to inspire the workers to achieve their target.

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Risk Register For B.N. Foray

A risk register is a tool for documenting risk and taking actions to manage each risk. This is essential for an organization like B.N. Foray to have a risk register as this aids in successfully managing and controlling the risk presenin organizationsnn. Further, the risk is logged on the register and effective steps are taken to reduce the risk and uncertainty for the betterment of the firm. Apart from this, it also helps in project management, understanding the risk, and how to minimize the impact on the firm. The risk register should be regularly reviewed to monitor the progress and to make effective decisions for making the organisation profitable.

Therefore, in the context of B.N. Foray the Strategic Risk Assessment is discussed below:

RISK

RISK SCALE

RESPONSIBILITY

CONSEQUENCES

AREAS AFFECTED

Equipment Failure

HIGH

Quality Manager

There can be major consequences such as failure and malfunctioning of the machinery.

R&D and Manufacturing Department

IT Sector

MEDIUM

IT manager

This leads to slowing down the servers and software of the company. To avoid such kinds of issues present in the market the IT manager should check the system effectively.

IT department

Employee Disloyalty

LOW

HR Manager

Disloyalty within a worker would negatively impact the organization by discouraging and demotivating other employees due to internal tensions within the firm

Marketing department

CONCLUSION

From the above-mentioned report, it has been analyzed that Human resources are essential for any organization to manage and improve productivity. Hence this also helps in making effective decisions for the organisation. Along with this organizations must use a risk register as this is an effective tool to identify the risk and theft and aid in taking proper actions to reduce the risk. At last, there must be proper communication which helps in taking fast actions for managing and taking prior execution efficiently.

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